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Solutions

Financial Assistance

From pre-commercialization to LOE, CSL offers financial assistance programs designed to meet the needs of a product anywhere in its lifecycle. These include stand-alone programs or those integrated into a broader patient support program.

Financial assistance programs include:

  • Compassionate care
  • Bridge-to-reimbursement
  • e-sampling
  • Co-pay assistance
  • Specialty pharmaceuticals

Loss of Exclusivity

Having a well-established plan and the appropriate resources in place is essential to a successful Loss of Exclusivity (LOE) strategy. CSL offers a wide range of solutions tailored to your brand’s reimbursement environment to support your product before, during LOE, and post LOE. Let our team help design the best strategy for your product.

Product-Branded Card

CSL offers product branded cards that can be placed in the market before or during LOE to ensure your brand is top of mind for physicians. From e-sampling to patient choice, the branded card program can be tailored to your product’s LOE environment and the needs of your patients.

Corporate or Therapeutic Area Card 

Corporate or therapeutic area cards support multiple medications from a single company or within a therapeutic area. These cards offer an effective and efficient option to manufacturers with a wide portfolio of products.

Industry Card (RxHelp ONE)

RxHelp ONE is the largest patient choice program platform with over 100 participating brands from over twenty pharmaceutical companies. Unique to RxHelp One is its “single certificate technology.” This technology allows all patients in a province to use a single card number which simplifies the process at pharmacy and facilitates easy card distribution and promotion for brand managers. Visit RxHelpONE.com for more information.

Innovative Payment Methods

CSL is dedicated to developing innovative, technology-enabled payment solutions to facilitate engagement with patients and their HCPs. As the innovators of the patient choice card programs in Canada, CSL continues to create new and innovative solutions for clients in a dynamic reimbursement environment. Contact us to discuss your brand’s needs and how we can create a solution together.
RxHelp ePay

RxHelp ePay is an online payment solution that provides payment to clinics for infusions, injections or other services that are provided within a patient support program. Directly integrated with the programs’ CRM, RxHelp ePay provides secure and validated data attributable to the patient and their scheduled appointment. Visit RxHelpePay.com for more information.

Non-Card Based Payment Solutions
CSL designs and manages simple to use, cloud based, electronic payment systems for patients and HCPs. Each system is integrated with a patient support program to ensure complete validation and compliance of data.

Marketing & Communications

CSL provides support services that go beyond card programs. With our integrated marketing and communication solutions, we help clients expand the reach of their financial assistance programs and drive adoption. We act as a single point of contact for all marketing activities, saving our clients time and effort so they can continue to focus on their brand.

These services include:

  • Website and portal set-up
  • Sales Force Multiplier– outbound calls to a target audience to increase reach and frequency
  • Claims adjudication, pharmacy support and patient call centre
  • Pharmacy fax/email services
  • Digital paid media and social media promotion and management
  • Creative graphic design of materials
  • Detail Aids
  • Rep Guides
  • Printing
  • Fulfillment and shipping
  • Health Authority Approvals (PAAB, ASC, Veeva, ZincMaps)
  • Translation

Reporting & Data

CSL offers comprehensive reporting and business intelligence data to optimize and improve a program’s performance and ROI. Our card programs provide deep insight to all stakeholders through the product lifecycle, including physicians, pharmacists, payors, and patients.

Reporting can be conducted as a stand-alone, snapshot analysis, or at regular intervals for a comparative overview with key insights and recommendations. Report formats can be customized, and include daily raw data exports, excel-based reports, PowerPoint summaries, and near real-time dashboards. Dashboards facilitate data analysis and provide improved actionable insight and information to our clients.

The data available includes:

  • Geographic information
  • Payor information (public, private, cash)
  • Pharmacy information
  • Physician information
  • Rep tracking
  • Mark-ups
  • Adherence and retention analysis
  • Card uptake
  • Metrics from all the supporting marketing materials and communications 
  • Card data linked up to other sources of data
  • Representative tracking, PowerBI dashboards

Work with us

As an industry leader, Cameron Stewart LifeScience (CSL) provides comprehensive payment assistance solutions to the pharmaceutical industry throughout the product lifecycle.