Case Study
Modernizing billing to enable timely and streamlined reimbursement for clinic services
Processing clinic service payments was consuming valuable time for both clinic teams and patient support program (PSP) staff, creating bottlenecks that delayed reimbursement and added unnecessary manual burden on both sides. Cameron Stewart LifeScience (CSL) set out to elevate the clinic payment experience, streamline payment processing, and ensure payments reached clinics faster and more reliably. By building RxHelp ePay, an online portal that digitizes how clinics request and receive payment for patient services, CSL was able to align reimbursements with confirmed patient appointments, reduce manual tasks, and give clinic teams 24/7 self-serve access to payment requests, history, and reporting.
Discover how digitizing the clinic services reimbursement process improved the workflow of both the PSP and clinic teams, reducing complexity, accelerating payments, and delivering a more transparent and reliable reimbursement experience for all.
This case study is intended to communicate Cencora’s capabilities, and Cencora does not guarantee similar results in other cases. Cencora strongly encourages readers to review all available information related to the topics mentioned herein and to rely on their own experience and expertise in making decisions related thereto as the case study may contain certain marketing statements and does not constitute legal advice.
